How It Works
Soleil coordinates the full customer journey across eight structured stages. Every participant knows their role, every step is governed, and visibility is maintained throughout.
The Model at a Glance
Customer
Demand for product
Financing Partner
Owns the balance sheet and approves loans
Soleil
Execution owner and controls the operating workflow
Merchant / Distributor
Supply chain and fulfillment control
Reporting
Visibility layer
Customer
Demand for product
Financing Partner
Owns the balance sheet and approves loans
Soleil
Execution owner and controls the operating workflow
Merchant / Distributor
Supply chain and fulfillment control
Reporting
Visibility layer
In one line
A customer enters through an approved channel.
The journey begins when a customer enters through one of Soleil's supported channels, a financing bank, a merchant partner, an employer payroll scheme, an institution, or a direct partner. The channel sets the rules and journey logic for every step that follows.
Key activities
In one line
Eligibility is defined by the partner and received by Soleil.
Key activities
In one line
A customer selects an eligible asset or confirms a merchant cart.
Key activities
In one line
Soleil validates the order against pricing and partner rules.
Before fulfilment proceeds, Soleil verifies order details against partner rules and workflow conditions. This protects the commercial structure and stops anything from moving forward unless every condition is met.
Key activities
In one line
The merchant or distributor delivers through a controlled process.
Key activities
In one line
Proof of purchase, ID, and asset evidence are recorded.
Key activities
In one line
The customer confirms receipt through OTP or a digital flow.
Key activities
In one line
Banks and partners receive completion status and reporting.
Once the journey is complete, the financing institution and all relevant partners receive structured completion status and reporting. This gives institutions the oversight they need to manage performance and improve the model over time.
Key activities
The Soleil Difference
Soleil coordinates every stage of the journey. Not just onboarding. Not just fulfillment. Every step from access through to ongoing engagement.
The operating logic is defined by the financing institution or partner. Soleil executes against those rules, not its own.
Every key stage produces data that flows back to institutions and partners. This enables oversight, management, and continuous improvement.
Speak with the Soleil team about how the structured journey can be configured for your institution, merchant network, or partner model.
